Terms of Service

Last Updated: April 13, 2026

1. Acceptance of Terms

By downloading, installing, or playing Glowby ("the Game"), you agree to these Terms of Service. If you disagree with any part, please do not use the Game.

2. About the Service

Glowby is a mobile puzzle game developed by Stanisław Pawluczuk, operating as a sole proprietorship under Polish law. The Game combines tile-dropping mechanics with 2048-style number merging in a unique, timed puzzle experience.

3. Age Requirements

• Glowby is a mixed-audience game rated 4+ and suitable for all ages
• On first launch, we use a neutral age screen to determine age-appropriate experiences
• Users under 13 (or under the applicable age of digital consent in their jurisdiction) automatically receive a child-directed experience with limited data collection, no personalized ads, and no custom username creation
• Because we do not collect personal information from children in this mode, verifiable parental consent is not required
• Parents are responsible for monitoring children's use and may contact us to manage their child's data

4. User Accounts

4.1 Account Creation

• Accounts are optional but required for leaderboard participation
• You may create one account per person
• Usernames must not be offensive, impersonate others, or violate trademarks, as determined in our sole discretion
• We reserve the right to reject, reset, or anonymize usernames and to remove users from leaderboards at any time without terminating their account

4.2 Account Security

You are responsible for maintaining the security of your account. We are not liable for unauthorized access resulting from your failure to protect your credentials.

4.3 Account Deletion

You may delete your account at any time via the in-app Settings. Deletion is irreversible. Upon deletion, you will permanently lose access to all game progress, leaderboard placements, earned items, and consumed Virtual Currency. Non-consumable purchases (such as "Remove Ads") can still be restored via the app store. No refunds will be provided for items lost due to account deletion.

5. Virtual Currency, Items, and Purchases

5.1 Virtual Currency (Coins)

• Coins can be earned through gameplay or purchased with real money
• Coins have no real-world monetary value and cannot be exchanged, transferred, or cashed out
• Coins are consumable items — they are depleted upon use and cannot be recovered via the app store's "Restore Purchases" feature
• Your Coin balance is part of your game save and may be preserved via cloud backup if enabled

5.2 Cosmetic Items (Skins)

• Some cosmetic items are purchased directly with real money (non-consumable) and can be restored via the app store on the same platform account
• Some cosmetic items are unlocked using in-game Coins — these are tied to your save data and cannot be restored via the app store, even if you originally purchased the Coins with real money

5.3 Virtual Property License

You do not own Virtual Currency or Cosmetic Items. You receive a limited, personal, non-transferable, revocable license to use them within the Game. We reserve the right to manage, modify, rebalance, or remove Virtual Currency and Cosmetic Items, including adjusting prices, rewards, and game mechanics, at our discretion. We will not do so in a way intended to devalue completed purchases without reasonable justification. Nothing in these Terms removes your mandatory consumer rights under applicable law.

5.4 In-App Purchases

• Prices are displayed in your local currency within the Game
• Purchases are processed by the platform where you downloaded the app (e.g., Apple App Store)
• Except as required by applicable consumer law or your app store's refund policies, all purchases are final
• Refund requests must be directed to the platform where the purchase was made (e.g., reportaproblem.apple.com for iOS)

6. Acceptable Use

You agree NOT to:

• Cheat, hack, or exploit bugs for unfair advantage
• Use automated systems (bots, scripts) to play
• Reverse engineer, decompile, or modify the Game
• Share exploits publicly instead of reporting them
• Harass, threaten, or abuse other players
• Submit false or fraudulent refund claims
• Violate any applicable laws or regulations

7. Intellectual Property

All content in Glowby — including but not limited to graphics, music, code, and game mechanics — is owned by Stanisław Pawluczuk or licensed to us. You may not copy, modify, distribute, or create derivative works without written permission.

8. User Content

By submitting usernames or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content within the Game's services (e.g., leaderboards).

9. Termination

We may suspend or terminate your access if you:

• Violate these Terms
• Engage in cheating or fraudulent behavior
• Abuse other users or our systems
• Exploit refund mechanisms to obtain free virtual currency or items

Upon termination, you lose access to your in-game account, progress, and consumable items (such as Coins). Non-consumable purchases tied to your app store account (such as "Remove Ads") may still be accessible via the app store, but no refunds will be provided. We may also restrict or remove your leaderboard participation.

10. Disclaimers

THE GAME IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee:

• Uninterrupted or error-free service
• Compatibility with all devices
• Preservation of game progress in all circumstances

10.1 Third-Party Advertisements

The Game features third-party advertisements, including brief interstitial ads shown between games and optional rewarded videos you may choose to watch. We are not responsible for third-party ad content. We do not guarantee the availability of ads or the delivery of rewards if an ad fails to load or is closed prematurely. Using automated tools, macros, or ad blockers to manipulate ad views is strictly prohibited and may result in account suspension.

10.2 Service Changes

We may update, modify, or discontinue features of the Game at any time, including adjusting prices, rewards, game mechanics, and the virtual economy. We will endeavor to give reasonable notice for material changes. Nothing in this section overrides your mandatory consumer rights under applicable law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, we are not liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or goodwill
• Damages exceeding amounts you've paid us in the past 12 months

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, for fraud or intentional misconduct, or any other liability that cannot be excluded or limited under applicable law (including the EU legal guarantee of conformity for digital content under Directive 2019/770).

12. Governing Law

These Terms are governed by the laws of Poland. For EU consumers, mandatory consumer protection laws of your country of residence also apply. Disputes shall be resolved in the courts of Poland, unless you're entitled to your local courts under consumer protection laws.

13. Changes to Terms

We may modify these Terms at any time. For material changes, we will provide reasonable advance notice via an in-app notification. For users in the EU/EEA/UK, material changes require your active acceptance. If you do not agree to the updated Terms, you must stop using the Game.

14. Contact